Privacy policy is committed to protecting the privacy and security of our visitors, staff and volunteers. This policy sets out our commitment to follow the principles and processes for the collection, use, disclosure and security of your personal information as set out in the BC Personal Information and Privacy Act. will not sell, lend or rent your personal information or collect personal information from you unless we have your consent.

Collection of Information collects personal information only from:

• donors

• members

• volunteers

This information is collected by a variety of methods: phone, mail, online or in person.  We collect and keep only what is necessary for the purpose for which it is collected.

Use of Information uses personal information to better serve our visitors and to expand our community of support. This primarily includes using the information: is committed to using personal information in a respectful way and  to making sure patrons do not receive more than a reasonable number of letters, emails or phone calls.

Disclosure of Information  takes its obligations with respect to the use and disclosure of personal information very seriously. We will only use personal information for the primary purpose for which it was collected.

How uses email

If you agree to be contacted by through mail and/or email, may contact you from time to time to:

On all forms from which we collect your contact information, you will be asked if you would like to receive updates from  We  will only use this information for the stated purpose.  We will not share it with anyone outside the VIBC..  We will not use your email address for any purpose other than responding to the message you have sent, unless we have your permission.

How uses cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Storage of information

Personal information is stored in our database on a secure server, in hard copy files and remotely with password protected services such as Constant Contact, MailChimp and ticketing agents. Only authorized personnel have access to this information.

Accountability does its best to ensure that all information is recorded accurately — if you notice any errors in our correspondence with you or if your personal information changes, please contact us.

If you do not wish to be contacted by phone, mail or email, please contact us and we will ensure that your request is honored.